need detailed instructions

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stilpenza
Posts: 5
Joined: Mon Apr 25, 2022 3:45 pm

need detailed instructions

Post by stilpenza »

Hello.

My name is Kondrashov Anton. I write you from Russia, so sorry for my English.

I have an injection moulding machine Arburg and I need to change floppy drive to usb floppy emulator (gotek SFRKC30AT4). I wrote to hxc2001@hxc2001.com for Mr. Jean-François DEL NERO, but he did not answered me.

What should I do?
1. Should I put the emulator into computer?
2. Should I buy a code from https://hxc2001.com/?
3. Should I flash the emulator with code?
4. Should I put the emulator into my machine?
5. Should I format the USB stick and copy program there?

Could you send me detailed instuction step-by-step?

Best regards, Anton

Jeff
Site Admin
Posts: 7871
Joined: Fri Oct 20, 2006 12:12 am
Location: Paris
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Re: need detailed instructions

Post by Jeff »

stilpenza wrote:
Thu May 12, 2022 12:05 pm
hxc2001@hxc2001 for Mr. Jean-François DEL NERO, but he did not answered me.
I did it weeks ago. Please check your spam box.

Anyway all is documented on these pages :

https://hxc2001.com/docs/gotek-floppy-e ... -firmware/

stilpenza
Posts: 5
Joined: Mon Apr 25, 2022 3:45 pm

Re: need detailed instructions

Post by stilpenza »

Hello, mr. Jeff.
I've checked spam box. Something was wrong, but I did not received any letters neither in inbox nor spambox.

I'm sorry, but I can't find "Informations client"/"customer information" form.

Jeff
Site Admin
Posts: 7871
Joined: Fri Oct 20, 2006 12:12 am
Location: Paris
Contact:

Re: need detailed instructions

Post by Jeff »

If you don't see the "Buy" button, please try another browser.

stilpenza
Posts: 5
Joined: Mon Apr 25, 2022 3:45 pm

Re: need detailed instructions

Post by stilpenza »

In any browser the button "BUY" moves me to page https://hxc2001.com/store/. In the bottom of this page I see the message: "Important : For your first purchase, please fill out carefully the "Informations client"/"customer information" form.
The informations will be used to generate the invoice and the email will used to send you the necessary information to program the devices."

But where is it supposed to find this form? Is it any problem to send it me via e-mail?

Mr. Jeff,

I wrote you many letters, but I received from you the only answer (25/04/2022). I checked spambox, nothing was there.
I think, you don't want to have a deal with me, do you? I can't understand, why. If so, just write me about it and I will stop to disturb you.

I'm sorry for your time.

Anton

Jeff
Site Admin
Posts: 7871
Joined: Fri Oct 20, 2006 12:12 am
Location: Paris
Contact:

Re: need detailed instructions

Post by Jeff »

You need to use this "Buy" button.
Screenshot at 2022-05-24 23-54-21.png
Screenshot at 2022-05-24 23-54-21.png (207.54 KiB) Viewed 230 times
If you don't see this button maybe your browser is blocking it, or the access to the payment system is blocked in your country for some reasons. I can't do anything about this.

stilpenza
Posts: 5
Joined: Mon Apr 25, 2022 3:45 pm

Re: need detailed instructions

Post by stilpenza »

Thank you

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